Curator for Adobe Compatibility Matrix

Updated on September 18th, 2024

Compatibility between Curator and Adobe software

Last updated October 2023 to include support for Adobe Photoshop for Creative Cloud 2024. Other Adobe applications TBC on Adobe software release. 

Matrix Key 

Key Name Description
 
Supported IPV supports this combination, please note that our QA team is unable to test every point release of Adobe software however If you find issues please report them and we will do our best to investigate.
  No known Issues This software has not been fully validated but there are no known problems.
 
Known issues Known issue(s) from customer feedback or internal testing for one/many features of this version. Each issue is explained under the table. 
Please contact support for more details if required.
 
Not supported

We don't support this software combination.

Please contact support for options.

Operating Systems

Supported client PC operating systems

Microsoft® Windows 11 Microsoft® Windows ® 10 Microsoft® Windows ® 8.1 Microsoft® Windows ® 7
       

Supported client Mac operating systems

Apple macOS 14 - 14.4

Sonoma

Apple macOS 13.1 - 13.6

Ventura Intel and Arm

Apple macOS 12.5

Monterey Intel and Arm

Apple macOS 12.0 - 12.6.3

Monterey Intel and Arm

Apple macOS 11.0 - 11.7.3

Big Sur

Apple macOS 10.15.0 - 10.15.7

Catalina

Apple macOS 10.14.0 - 10.14.6

Mojave

             

Supported browsers

Google Chrome (PC and Mac) Microsoft Edge (PC) Safari (Mac) Firefox

 

 

 

 

Adobe Software and Curator software

The following are a list of supported Adobe software and operating system versions that Curator For Adobe is compatible with. 
Please select the tab for the relevant Adobe software release.

Microsoft Windows Operating systems, expected to work with Windows 10 and 11:

Adobe CC 2024

 
CFA 3.5 for Curator 3.7.2          
CFA 3.4 HotFixes for Curator 3.6.8 to 3.6.10          
CFA 3.4 HotFix for Curator 3.6.6          
CFA 3.4 (*)  

 

   
CFA 3.3    
 
   

Main limitations in Adobe CC 2024 versions:

Do not use versions 24.6 and 24.6.1 (latest at the point of writing). Import to the bin is not working due to a change in Adobe Premiere Pro API behaviour, we are investigating if this is a lasting change that will require an update to Curator for Adobe or a bug Adobe will fix.

Use Photoshop 24.4.1 or newer. Photoshop 24.3 has a bug in Save which affects the ability to Open and Save projects.

Do not use ranges 24.1 and 24.2 of updates, these versions fail to transcode a range of media, including but not limited to, Adobe's acknowledged problem with transcoding media imported programmatically as from Curator for Adobe.

 
 

Adobe CC 2023

 
CFA 3.4 HotFix for Curator 3.6.6          
CFA 3.4
(*) 
 

 

   
CFA 3.3    
 
   
CFA 3.2  

 

 

 

 

Main limitations in Adobe CC 2023 versions:

An API change between Photoshop 24.0 and 24.1.1 (24.1 has a bug) requires the minimum version of Curator for Adobe 3.4 for Photoshop 24.1.1 (CC 2023) or newer. 
from CC 2023 release require CFA 3.2.1.9 (Win) \ 3.2.13 (Mac) or newer due to Adobe software changes in May 2022.

 
 

Adobe CC 2022

 
CFA 3.4 HotFix for Curator 3.6.6          
CFA 3.4
(*)
 
 

 

 
CFA 3.3
 
 
 
 

 

CFA 3.2
 
 
 
   

Main limitations in Adobe CC 2022 versions:

AME 22.4 is transcoding at a substantially slower rate, update to AME 22.5 or newer to avoid this problem.  Further, AME requires full update to the Curator 3.4 ensuring that the Device Director 5.18.1.72 or newer to provide a workaround to AME erroneously reporting "no encode running" when slow write is taking place.
May 2022 point release (Premiere Pro v22.4, After Effects v22.4, Photoshop v23.3.2, Illustrator v26.3.1) onwards require CFA 3.2.1.9 (Win) \ 3.2.13 (Mac) or newer due to Adobe software changes.
 

 
 

MacOS Operating systems, expected to work with all and the latest version of the OS:

Adobe CC 2024

 
CFA 3.5 for Curator 3.7.2          
CFA 3.4 HotFixes for Curator 3.6.8 and 3.6.10          
CFA 3.4 HotFix for Curator 3.6.6          
CFA 3.4 (*)        
CFA 3.3    
 
   

Main limitations in Adobe CC 2024 versions:

Do not use versions 24.6 and 24.6.1 (latest at the point of writing). Import to the bin is not working due to a change in Adobe Premiere Pro API behaviour, we are investigating if this is a lasting change that will require an update to Curator for Adobe or a bug Adobe will fix.

Use Photoshop 24.4.1 or newer. Photoshop 24.3 and has a bug in Save which affects the ability to Open and Save projects.

Do not use ranges 24.1 and 24.2 of updates, these versions fail to transcode a range of media, including but not limited to, Adobe's acknowledged problem with transcoding media imported programmatically as from Curator for Adobe.

 
 

Adobe CC 2023

 
CFA 3.4 HotFix for Curator 3.6.6          
CFA 3.4
(*)
       
CFA 3.3    
 
   
CFA 3.2

 

 
 
   

Main limitations in Adobe CC 2022 versions:

An API change between Photoshop 24.0 and 24.1.1 (24.1 has a bug) requires the minimum version of Curator for Adobe 3.4 for Photoshop 24.1.1 (CC 2023) or newer. 
from CC 2023 release require CFA 3.2.1.9 (Win) \ 3.2.13 (Mac) or newer due to Adobe software changes in May 2022.

 
 

Adobe CC 2022

       
CFA 3.4 HotFix for Curator 3.6.6          
CFA 3.4 
(*)
     
 
CFA 3.3         
 
CFA 3.2          

Main limitations in Adobe CC 2022 versions:

AME 22.4 is transcoding at a substantially slower rate, update to AME 22.5 or newer to avoid this problem.  Further, AME requires full update to the Curator 3.4 ensuring that the Device Director 5.18.1.72 or newer to provide a workaround to AME erroneously reporting "no encode running" when slow write is taking place.
May 2022 point release (Premiere Pro v22.4, After Effects v22.4, Photoshop v23.3.2, Illustrator v26.3.1) onwards require CFA 3.2.1.9 (Win) \ 3.2.13 (Mac) or newer due to Adobe software changes.
 

 
 

Known issues 

(*) Live Markers feature is not available in CFA 3.4.1.26 (Win) \ 3.4 (46) (Mac)

From CFA 3.0 onwards the minimum compatible Adobe CC is 2021.  
This is due to codec changes introduced between versions Adobe CC 2020 and 2021. If you have to use the Adobe CC 2020 or older then the latest version of CFA you can use is 2.5.1.35 (Win) \ 2.5.20 (Mac) released for Curator 3.2.1 and using the installer that has CC 2020 in its name.

 

 



 

 

 

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